southmetromusic

New Vinyl

New records cannot be returned if opened. If unopened, new records can be returned within 30 days of purchase. No returns on pre-orders or special orders

 

Used Vinyl
Used records can be returned within 30 days of purchase and must be in the same condition as when received.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

You can always contact us for any return question at southmetromusicmn@gmail.com.

        
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